Search results for: shep hyken
Remember to Say ‘Thank You’ – Shep Hyken, Customer Experience Expert
On this segment of Advice From the Pros, Shep Hyken discusses the importance of always saying 'thank you' to the customer, whether it's in-person...
How to Develop an Effective Customer Loyalty Strategy for Your Small Business – Shep Hyken, NY Times Best-Selling Author
Loyal and repeat customers are ideal for business owners to acquire, but not all businesses have a clear strategy to bring customers back. To...
Today’s Connected Customer: How to Engage and Ensure a Long-Lasting Relationship – Shep Hyken, NYT Best-Selling Author
On today's show, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution." Shep...
3 proven customer service strategies to adopt during tough economic times – Shep Hyken, NYT best-selling author
On today's episode of The Small Business Show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling...
Supporting and Retaining Your Customer Base During Times of Crisis – Shep Hyken, NYT Best-Selling Author
Today on The Atlanta Small Business Show we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling author of...
The Cult of the Customer: Shep Hyken Identifies the Necessary Phases to Turn Your Customers into Evangelists
Many businesses today can agree that placing a focal-point on the customer is imperative for business success and can easily be a core value...