Steven Van Belleghem, Customer Experience Expert

Steven Van Bellinghem, a renowned expert in customer experience, has gained international acclaim through his six bestselling books, popular social media presence, and impactful keynote speeches. His work has inspired leading companies, including Disney, Mastercard, and Mercedes, with a visionary approach that integrates common sense, cutting-edge technology, empathic interactions, long-term thinking, and social responsibility. His latest book, "A Diamond in the Rough," has been heralded by Forbes as the must-read business book of 2024. As the co-founder of Nexxworks, Steven travels globally to fuel his insights, aiding executives in enhancing their customer experience strategies.