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On today’s show, we first take a look at the Atlanta Small Business Profile, where our host, Ted Jenkin, interviewed Jamie Bodner, Owner of Pinnacle Fitness. We then sat down with Hailley Griffis, Head of Public Relations for Buffer at the U.S. Chamber of Commerce’s Small Business Series: Atlanta. We also caught up with Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution”. Rounding out the show is Mark Collier, Business Consultant at the UGA Small Business Development Center in Dekalb County…Check it out.
Atlanta Small Business Profile – Jamie Bodner, Pinnacle Fitness
On this week’s episode of the Atlanta Small Business Profile, our host, Ted Jenkin, caught up with Jamie Bodner, fitness design expert, and owner of Pinnacle Fitness. He began to work at a very large gym in South Florida. Jamie said this was very helpful when it finally came down to him opening a gym of his own. He says this really helped him to get into the fitness world and see how things worked from the inside. Watch Now
Social Media Marketing: The Strategies Business Owners Should Try Today – Hailley Griffis, Buffer
ASBN is on-location at the U.S. Chamber of Commerce: Small Business Series. In today’s show, we take a look at our conversation with Hailley Griffis, Head of Public Relations for Buffer, an intuitive, streamlined social media management platform. We discussed the importance of leveraging social media marketing, increasing engagement, and the strategies business owners should try today. Watch Now
Should You Surprise and Delight Your Customer? Shep Hyken Says No. Here’s Why…
When talking about customer experience, every business owner has probably heard the phrase “surprise and delight your customer”. While this might seem like common sense at first, what if we told you that customers don’t always want to be surprised? In this segment, we talk to Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution”. Shep discussed the surprise and delight concept in more detail and provided us with some expert insight. Watch Now
How to Conduct a Competitive Analysis in 4 Simple Steps – Mark Collier, Small Business Development Center
On this edition of the Atlanta Small Business Show, we caught up with Mark Collier, Business Consultant at the UGA Small Business Development Center in Dekalb County, one of 17 centers around the state that provides support to entrepreneurs and small business owners. Jim and Mark discussed the four critical steps in conducting a thoughtful and valuable competitive analysis. Watch Now
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