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5 ways to effectively deal with unhappy customers
Is the customer always right? Maybe not, but in their own mind, they are. If you've ever had to deal with angry or unhappy...
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Effective time management is crucial for managers and leaders looking to improve productivity. However, many people in leadership roles still rely on the typical...
Your best customers already exist — Here’s how to retain them
If you've ever had the feeling that your regulars are the ones keeping the lights on, Square's new research just proved you right.
Square released...
Lorraine Marchand outlines ‘5 C’s’ strategy for fostering innovation and sustainable growth
On this episode of Business Trends Today, we’re exploring how to sustain growth through innovation and what it takes to build organizations willing to...
Woof Gang Bakery & Grooming CEO details rapid franchise growth and service-driven strategy
Woof Gang Bakery & Grooming has grown into one of the largest pet grooming brands in the U.S., delivering more than one million grooms...
Marie King on using data and empathy to build high-performing teams
Building and leading high-performing teams is essential for driving business results and sustaining growth. On today's episode of Business Trends Today, Marie King, executive...
Navigating through the AI revolution with Andrea Bonime-Blanc
Artificial intelligence and other exponential technologies are rapidly reshaping the business landscape, forcing leaders to rethink governance, risk management, and long-term strategy. According to...
Supreme Court tariff ruling leaves SMBs navigating uncertainty – Steve Cotton | Cotton Wealth...
Financial strategist and President of the Cotton Wealth Management Association, Steve Cotton, discusses the recent Supreme Court ruling on President Trump’s tariff policy. He...
Judy Nam on how LinkedIn is helping SMB owners simplify growth with AI and...
Growing a small business can be a complex challenge, but LinkedIn's new tools and AI features aim to help founders focus on what matters...
Weed out underperformers to build strong teams
Far too often, leaders reward mediocrity while failing to celebrate excellence. On today's episode of Lessons in Leadership, leadership expert and LearnToLead Founder Dave...











