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RECENT POSTS

Shep Hyken explains how the customer confidence score helps businesses measure trust and build lasting customer loyalty.

Why businesses are losing customers without realizing it

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While today’s customers have more choices than ever, trust may be the deciding factor between a one-time transaction and loyalty. Joining us on the...
6 CRM data strategies small businesses can use to scale faster with AI

6 CRM data strategies small businesses can use to scale faster with AI

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Customer relationship management (CRM) data is a core business asset. However, artificial intelligence (AI) is truly unlocking its full potential. From enhanced personalization to...
Leadership mentor and entrepreneur Tyler Dickerhoof outlines some hidden leadership killers and what you can do to change it.

The ‘four walls of insecurity’ that shape your performance

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Leadership mentor and entrepreneur Tyler Dickerhoof says many leadership challenges stem from hidden insecurities. These insecurities shape behavior, influence decision-making, and impact workplace culture. In...
Daily Discipline Wine - Matt Easton (goal-setting)

Turning daily goal-setting into achievable results

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Sales coach Matt Easton, founder of Easton University, says most small business owners fail to achieve their goals not due to a lack of...
SBA administrator Kelly Loeffler announces expansion of International Trade Loan program to strengthen small manufacturers and expand access to capital

SBA expands international loan program to boost small manufacturers

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The U.S. Small Business Administration is expanding its International Trade Loan program to strengthen small manufacturers and expand access to capital by introducing a...
Jay Abraham, Strategic Edge, growth

Jay Abraham on the overlooked levers driving business growth

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Small business owners often overlook the growth potential already hiding in their companies. On today's episode of Strategic Edge, Jay Abraham, legendary executive coach...
Company culture is often treated as a soft concept, but George Deeb, Managing Partner at Red Rocket Ventures, says it has a direct and measurable impact on performance, retention and long-term growth, particularly for small- and mid-sized businesses working to scale.

Strategies to transform workplace culture, hiring, morale and leadership impact

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Company culture is often treated as a soft concept, but George Deeb, Managing Partner at Red Rocket Ventures, says it has a direct and...
small business confidence

SMBs’ confidence holds steady as uncertainty and inflation persist

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According to the latest Q1 Index report from the U.S. Chamber of Commerce, small business confidence improved slightly in the first quarter compared to...
How to integrate EDI compliance into existing SMB workflows

How to integrate EDI compliance into existing SMB workflows

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To partner with major retailers, you need an electronic data interchange (EDI) service. Before selecting a solution, small and medium-sized businesses (SMBs) and entrepreneurs...
Dave Prisco, Director of the Center for Career Readiness at Drexel University’s LeBow College of Business discusses a new survey showing that small businesses are hiring fewer recent college graduates.

Hiring more selective as employer confidence falls

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A new national survey by Drexel University shows that small and mid-sized businesses are hiring fewer recent college graduates as employer optimism hits a...