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customer surveys

How to properly conduct customer surveys

ASBN Newsroom - 0
customer experiences

5 KPIs to monitor to achieve peak customer success

Brandi Marcene - 0
Joseph Michelli

How effective is AI for retaining customers? — Joseph Michelli |...

Jaelyn Campbell - 0

The positive impact of AI on SMBs: efficiency, accuracy, and growth

Brandi Marcene - 0
Joseph Michelli

How to manage customer dissatisfaction — Joseph Michelli | The Michelli...

Jaelyn Campbell - 0
Amazon has announced plans to tap thousands of U.S. small businesses—from florists to bodegas—to deliver its packages by the end of the year. 

Amazon is recruiting small businesses to expand its delivery network

Jaelyn Campbell - 0
recession-proof your small business

Harnessing the customer experience to recession-proof your small business

Brandi Marcene - 0
John Ruhlin

Why meaningful corporate gift giving improves customer retention — John Ruhlin

Jaelyn Campbell - 0

3 ways to build a healthier employee culture — Shep Hyken

Jaelyn Campbell - 0
Moneypenny's Stephanie Vaughn Jones discusses customer communication for small business

How the future of communication means companies will be “always on”

Stephanie Vaughan Jones - 0
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