On today’s episode of the Atlanta Small Business Show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author.
Recently Shep wrote a blog post entitled, Shep Hyken Shares His 3 Customer Service Strategies That Work In A Tough Economy. In this segment, Jim and Shep discuss these 3 strategies and how customer experience will fit into business recovery efforts post-Coronavirus.
Tune-in to hear more from Shep on this topic and please let us know your thoughts in the comment section below.
This segment was filmed on: Thursday May 21, 2020
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