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Small businesses report record confidence heading into second half of 2026

Small businesses are heading into 2026 with more optimism than ever, according to the latest Small Business Cash Flow Report from lender OnDeck and...

Why you should reverse engineer your endgame before buying a franchise

Many entrepreneurs are turning to franchising or investing in established systems. Some are creating their own concepts with the goal of scaling, but few have...

How multimodal AI is shaping business operations

Artificial intelligence (AI) has evolved rapidly in recent years, moving beyond simple text-based interactions to systems capable of understanding and processing multiple types of...

Forecast shows consumer credit stress rising, what SMBs need to do now

Americans' financial stress is hovering near record highs, according to a new forecast from the National Foundation for Credit Counseling. The NFCC also reports...

How marketing teams can get more value from an email marketing platform

Email marketing delivers one of the highest returns on investment of any digital channel, and marketing teams have the opportunity to capture even more...

What gives small businesses the upper hand in the age of AI

The most common tasks that small businesses use AI for are writing and marketing, according to The Federal Reserve's Small Business Credit Survey. That's not...

5 ways to effectively deal with unhappy customers

Is the customer always right? Maybe not, but in their own mind, they are. If you've ever had to deal with angry or unhappy...