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Fed raises rates, but small businesses may find room to plan ahead

The Federal Open Market Committee (FOMC) raised the federal funds target range to 3.75% to 4% Wednesday, marking the first rate increase in more than three...

Leverage your mindset for franchise growth with Ricky Kalmon

Business owners often invest heavily in systems, technology and processes designed to improve performance. But according to Ricky Kalmon, one of the most powerful...

How multimodal AI is shaping business operations

Artificial intelligence (AI) has evolved rapidly in recent years, moving beyond simple text-based interactions to systems capable of understanding and processing multiple types of...

SBA launches $6M initiative to support women entrepreneurs [Aug. 10 deadline]

The U.S. Small Business Administration (SBA) launched a $6 million grant competition to expand support for women entrepreneurs through its new Women’s Business Center...

Email personalization strategies without developer coding

Customers expect relevant email experiences, but relying on developers can slow campaign execution. No-code personalization tools enable businesses to create tailored emails using visual...

Salesforce launches job-ready AI agents for SMBs

Salesforce is expanding its Agentforce platform with job-ready AI agents designed to automate complex, longer-term tasks across sales, customer service, HR and other business...

5 ways to effectively deal with unhappy customers

Is the customer always right? Maybe not, but in their own mind, they are. If you've ever had to deal with angry or unhappy...
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