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NFIB urges action against federal heat mandate for small businesses

The National Federation of Independent Business (NFIB) is calling on the Trump administration and Congress to block a federal workplace heat standard. The group...

Why you should reverse engineer your endgame before buying a franchise

Many entrepreneurs are turning to franchising or investing in established systems. Some are creating their own concepts with the goal of scaling, but few have...

How multimodal AI is shaping business operations

Artificial intelligence (AI) has evolved rapidly in recent years, moving beyond simple text-based interactions to systems capable of understanding and processing multiple types of...

Forecast shows consumer credit stress rising, what SMBs need to do now

Americans' financial stress is hovering near record highs, according to a new forecast from the National Foundation for Credit Counseling. The NFCC also reports...

How marketing teams can get more value from an email marketing platform

Email marketing delivers one of the highest returns on investment of any digital channel, and marketing teams have the opportunity to capture even more...

How outsourcing can help small businesses grow

Running a small business can often lead founders to spread themselves too thin. This makes it especially important to know when it's time to...

5 ways to effectively deal with unhappy customers

Is the customer always right? Maybe not, but in their own mind, they are. If you've ever had to deal with angry or unhappy...