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SBA launches $20 million prize competition for manufacturers [Aug. 28 deadline]

The U.S. Small Business Administration (SBA) announced its first-ever Critical Suppliers Prize Competition on Aug. 6. The national contest aims to strengthen U.S. manufacturing...

National Independent Retailer Month highlights why local businesses remain an economic engine

Every July, National Independent Retailer Month shines a spotlight on the entrepreneurs behind America's locally owned shops. But the annual observance is about more...

How multimodal AI is shaping business operations

Artificial intelligence (AI) has evolved rapidly in recent years, moving beyond simple text-based interactions to systems capable of understanding and processing multiple types of...

SBA launches $6M initiative to support women entrepreneurs [Aug. 10 deadline]

The U.S. Small Business Administration (SBA) launched a $6 million grant competition to expand support for women entrepreneurs through its new Women’s Business Center...

Email personalization strategies without developer coding

Customers expect relevant email experiences, but relying on developers can slow campaign execution. No-code personalization tools enable businesses to create tailored emails using visual...

ChatGPT launches small business agent with free in-person training

OpenAI wants small business owners to stop treating artificial intelligence as an afterthought. The company is betting that hands-on training, not just software, will...

5 ways to effectively deal with unhappy customers

Is the customer always right? Maybe not, but in their own mind, they are. If you've ever had to deal with angry or unhappy...
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