Manage Your BusinessCustomer ExperienceThe Importance of Listening to Your Customers in a Time of Uncertainty...

The Importance of Listening to Your Customers in a Time of Uncertainty – Jeanne Bliss, CEO of Customer Bliss

On today’s episode of The Atlanta Small Business Show, we’re pleased to welcome customer experience expert and acclaimed speaker, Jeanne Bliss. Jeanne is also the President and CEO of Customer Bliss, as well as the best-selling author of several popular business books including her latest, Would You Do That To Your Mother?.

In this segment, Jim and Jeanne discuss the key takeaways from her recent article, “In This Pandemic, Move How You Listen to Customers – From ASKING to UNDERSTANDING.


The Atlanta Small Business Network, from startup to success, we are your go-to resource for small business news, information, resources.

Follow us on Facebook here and stay up to date or catch-up on all our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest business news know-how from Atlanta Small Business Network.

This has been a JBF Business Media production.

ASBN Newsroom
ASBN Newsroom
ASBN is your #1 resource for small business news, trends, and analysis.

Related Articles

Rising minimum wages spark debate: A balancing act of fair pay and economic sustainability

As minimum wage increases sweep across the United States, their impact sparks heated debates among workers, employers, and policymakers. With 21 states and 48...